Second Look Support

Questions, problems or feedback? Email us at support@secondlookai.app and we'll get back to you.

Signing in

You sign in with Apple or with your email address. With email, we send a 6-digit code to your inbox. It expires in 10 minutes. If it hasn't arrived, check your spam or junk folder, then tap Resend code (it becomes available 30 seconds after each send). Accounts created earlier with a password can still use Log in with password.

Free scans

Every account includes 3 free scans, each with the full result. After that, a subscription keeps you scanning.

Subscriptions

• Plans and their current prices are shown in the app before you buy.
• To see or cancel your plan, open Settings in Second Look and tap Manage subscription, or open the Settings app on your iPhone, tap your name, then Subscriptions. Canceling takes effect at the end of the current period.
• New phone or reinstalled the app? Sign in to the same account and tap Restore purchases on the subscription screen.

Refunds

All purchases go through Apple, and Apple handles refund requests. You can ask for one at reportaproblem.apple.com.

Deleting your account

In Second Look, open Settings and tap Delete account. This permanently removes your account and all of your scan history. It does not cancel an App Store subscription, so cancel that first in your iPhone's Settings app.

Your photos and privacy

Your outfit photos are never stored on our servers. Read the Privacy Policy for the details, and the Terms of Service.

Who can use Second Look

Second Look is available in the United States for people 16 and older.